Downloads & Files
Help with downloading, opening, sharing, retrying, or managing downloaded mod and livery files.
Official App Support
How can we help?
Get support for Bus Mods & Livery Hub, including downloads, coin purchases, rewarded ads, premium unlocks, favorites, themes, and general app issues.
Support Topics
Choose the area closest to your issue before contacting support.
Coins & Purchases
Support for consumable coin packs, missing coins, pending purchases, store availability, and transaction issues.
Rewarded Ads
Help when a rewarded ad is unavailable, fails to load, or a completed reward is not reflected as expected.
Premium Unlocks
Help with coin-based premium mod access and content that should already be unlocked on your device.
Favorites & Saved
Support for favorite mods, saved items, filters, search, and collection organization.
Themes & App Experience
Help with light/dark mode, visual themes, interface sounds, haptic feedback, animations, or layout issues.
Contact Support
Still need help?
Send us an email and include enough information for us to understand and reproduce the issue.
jagdishnavi0706@icloud.com- Your device model
- Your iOS/iPadOS or Android version
- Your app version
- A short description of what happened
- A screenshot or screen recording if useful
- For purchase issues, the product purchased and approximate time
Frequently Asked Questions
Quick answers for common Bus Mods & Livery Hub questions.
Why is a download not starting?
Check your internet connection and try the download again. If the file source is temporarily unavailable, wait a short time and retry. If the problem continues, send support the mod name and a screenshot.
I completed a coin purchase but my coins are missing. What should I do?
Do not purchase the same pack again just to fix the issue. Reopen the app and check your balance. If the coins still do not appear, contact support with the coin pack name, approximate purchase time, device model, and a receipt or transaction reference.
Can I purchase the same coin pack more than once?
Yes. Coin packs are consumable purchases and may be purchased again after a completed transaction, subject to store availability.
Why is a rewarded ad unavailable?
Rewarded ads depend on ad availability, network connectivity, privacy/consent settings, and the current app configuration. Sometimes no ad is available at that moment. Try again later.
Why does a mod require coins?
Some content is marked as premium and requires the displayed number of coins to unlock. Free content can be accessed without spending coins.
Is an unlocked premium mod permanent?
Once a premium mod is successfully unlocked with coins, the app keeps that unlock on the device so you can access it again without paying the coin price again.
Can I change the app theme?
Yes. Open Settings to choose System, Light, or Dark appearance and select available visual themes such as Midnight, Neon Purple, Deep Ocean, or AMOLED.
How do I report incorrect or broken content?
Email support with the exact mod name, category, what is incorrect, and a screenshot if possible. This helps us investigate faster.
Is Bus Mods & Livery Hub an official game publisher app?
No. Bus Mods & Livery Hub is an independent companion application and is not affiliated with, endorsed by, or sponsored by any game publisher, vehicle manufacturer, or third-party trademark owner.